Privacy Policy

Your privacy is important to us, so by this document we explain what data we collect from users, how we use it, and for what purpose, among other things.

Data at www.sensuelle.cz are collected and controlled by: Sensuelle Fantasy s.r.o., with registered office: Pštrossova 1921/9, Nové Město, 110 00 Prague 1, ID No.: 21727856, registered in the Commercial Register maintained by the Commercial Register of the Ministry of Justice in Prague under C 405690 ("SensuElle" or "Controller").

We will never ask for more information than we need for the services requested; we will never share it with third parties, except by legal obligation or with your prior authorisation; and we will never use your data for any other purpose not previously indicated.

SensuElle allows for purchases without registration, while the data of unregistered customers will be used exclusively for the performance of the contract, not for marketing or business purposes, unless the customer consents.

The Data We Collect, How We Obtain It, and the Purpose of the Processing

Contact Forms and/or Requests for Information:
- Data requested: Name, email, country.
- Purpose: To respond to queries and/or provide information requested by the customer.
- Legitimation: Consent of the customer.
Newsletter Subscription Forms:
- Data required: E-mail, telephone.
- Purpose: To send you commercial information of interest to you about our products and/or services via email, SMS, social communities or any other electronic or physical means, if the User has expressly consented to this.
- Legitimation: Consent.
If You Contract a Service through Our Website:
- Data required: Name and surname, age, address, email address, telephone number and credit or debit card information.
- Purpose: Contracting our service/purchasing our product.
- Legitimation: Consent.
Improving Our Services:
- Data required: Analytical data, no identification data.
- Purpose: To create a better user experience.
- Legitimation: Consent.
Legal Compliance:
- You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" to the aforementioned email address.
- We will not process your personal data for any other purpose than those described above except by legal obligation or court order.
- You will not be subject to decisions based on automated processing that produce effects on your data.

Categories of Recipients/Recipients of Personal Data

We undertake not to disclose the personal data of the customer to entities other than the contractual carrier chosen by the customer in the order form, for the purpose of delivery of the goods, whereby the data will be provided in the following scope: name, surname, address, e-mail, telephone number.

Data Retention Period

Your data will be kept for the duration of the business relationship with us unless you exercise your right of cancellation or opposition, or limitation to processing. However, we will retain your data for the periods of time legally provided for in the applicable provisions.

Security Measures

The data you provide will be treated confidentially. The provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee security in the processing of data and to avoid its alteration, loss, theft, unauthorized processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the regulations in force.

The information that you provide to us through this website will be placed on the servers of SensuElle, contracted to the company that provides the web hosting service. The treatment of the data of the entity is regulated by means of a contract of person in charge of the treatment between the lender and this company.

Hosting Company: Wix.com Ltd.
Google Analytics: To perform an analysis and metrics of the use that users make of the website through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted to and stored by Google Inc., located in Delaware, 1600 Amphitheatre Parkway, Mount View (California), CA 94043 in the United States ("Google"), on its servers in the United States.
Email Marketing: Used for the email marketing service: Wix.com.
Live Chat Communication: Used for live chat communication service: Wix.com.

Rights under Articles 15 to 21 of the GDPR

Right of access: Allows the data subject to know and obtain information about their personal data subject to processing.
Right of rectification or erasure: To correct errors and modify data that prove to be inaccurate or incomplete.
Right of erasure: Allows data that is inadequate or excessive to be deleted.
Right to object: The data subject's right not to have his or her personal data processed or to have the processing cease.
Limitation of processing: Entails the marking of the personal data retained, in order to limit future processing, for the exercise or defence of claims.
Data portability: Provision of the data undergoing processing to the data subject, so that he/she can transfer it to another data controller without hindrance.
Right not to be subject to automated individual decisions (including profiling): The right not to be subject to a decision based on automated processing which produces effects or significantly affects the data subject.

You have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent. You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been infringed.

Cookies Policy

When you visit any website, your browser may store or retrieve information, usually in the form of cookies. This information may be about you, your preferences, or your device, and is mostly used to make the site work as you expect and to make your online experience easier by storing browsing information. This information usually does not directly identify you, but it can provide you with a more personal web experience. There are two types of cookies: first-party cookies created by www.sensuelle.cz and third-party cookies created by other websites. Because we respect your right to privacy, you can choose not to allow certain types of cookies.

A cookie is a text file that a website asks your browser on your device to store in order to remember information about you. Cookies allow you to "remember" your actions or preferences for a limited time. Depending on the type of cookies, the cookies will be:

Stored temporarily in the memory of your browser and destroyed when it is closed ("Session Cookies").
Stored on your computer so that when you turn it off and start it up again, they may still be there ("Persistent Cookies"). Persistent Cookies are created by giving them a limited lifetime.

We use internal cookies that allow us to remember information such as your choice of language or information about your connection. We set these cookies and call them first-party cookies. We also use third-party cookies, which are cookies from a different domain than the domain of the visited website. These third-party cookies allow other entities to generally help us analyze how our site is used, measure the number of site visitors, and display advertising. The third parties that operate on our website and through it store cookies on your device are listed in the tables below for each category of cookies. For more information about these third-party cookies, please read about the cookies and/or privacy policies of these third parties.

A description of each category of cookies, as well as the cookies used on this website, is provided below. Without your prior consent, no cookie that is not necessary for the website to function will be stored on your device. You can grant consent for all categories of cookies at the same time, for each category individually, or you can withdraw your consent at any time by clicking the button in the lower right corner of the page.

Necessary Cookies: These cookies are necessary for the website to function and cannot be turned off in our systems. They are only set up to provide you with the services you have requested, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or notify you of these cookies, but these features and services will not work for you, and, above all, we will not be able to save your cookie preferences. These cookies do not store any information enabling the identification of persons.
Performance Cookies: These cookies allow us to count visits and traffic sources in order to measure and improve the performance of our site. They measure how often you visit our website and how you use it. They help us to find out which pages are the most popular and least popular and to see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our site and we will not be able to monitor its performance.
Target Cookies: These cookies may be set through our site by our advertising partners. These companies may use them to create a profile of your interests and display relevant advertisements on other sites. They do not directly store personal information but are based on the unique identification of your browser and internet device. If you do not allow these cookies, you will be shown less targeted advertising. Based on your prior consent, these cookies, which are stored on your device by the third parties listed below, allow us to count the number of impressions of advertising content in our advertising spaces, identify these contents, the number of impressions for each, the number of users who clicked on each content, and or other steps taken by users on websites linked to this advertising content, in order to calculate the amounts payable to participants in the advertising distribution chain (communication agency, advertising management, page/distribution medium) and to compile statistics.
Preference Cookies: Preference cookies allow a website to remember information that changes how the website behaves or looks. For example, it is your preferred language or the region where you are located.

In case of any questions or requests regarding Cookies, including granting or withdrawing consent to their use, you can contact info@sensu-elle.com.

SensuElle reserves the right to modify the present policy in order to adapt it to new legislation or jurisprudence.